When purchasing an item on backorder, please allow 2-3 additional business days after we receive your order for your items to be shipped out.

Shipping Hours: 10AM – 4PM CST

Avoid products containing

  • Moroccan Oil
  • Alcohol
  • Sulfates and Parabens

Avoid using products bought over the counter or available to you from places such as

  • drugstores
  • hotels


Basically, refrain from using products that are not recommended by your salon & stylists or here on our site under ‘Care Products’ where you will find only well-tested products.

While these products might be doing fabulous with your own growing hair, we find that these are not working with the hair we offer including:

  • Unite
  • Oribe
  • Kevin Murphy

We continue to test other products that we find questionable and as we find products that are not working with the hair offered on our site we will keep adding to the list.

What we have tested in and out and found works great both short and long term is:

  • HairArt wet products
  • Bohyme® wet products

You can find these products on the site under “Care Products”.

If you are using any great products or know of other products to avoid please let us know. The information found here is meant to help everyone out keeping the hair gorgeous for as long as possible.