When purchasing an item on backorder, please allow 2-3 additional business days after we receive your order for your items to be shipped out.

Shipping Hours: 10AM – 4PM CST


Brush your hair thoroughly before shampooing and conditioning using a bristle brush, a loop brush, or a soft rounded wide-tooth comb.

First, wet the hair with water. Apply shampoo by emulsifying the shampoo in your hands, dab and gently distribute throughout the hair. Do not rub where the hair extensions are attached – be gentle.

When rinsing out the shampoo, let the water run through your hair from a top-down position. Lift your hair up a little where the attachments are to help the shampoo rinse out. Take your time!

Once the shampoo is rinsed out thoroughly, use a conditioner from about 2”/5 cm down from the attachment going through to the ends of the extensions. Use a wide-tooth comb with soft rounded teeth. Comb your hair to distribute the conditioner through your hair.

To rinse out the conditioner the water should run through the hair again without any rubbing.

Avoid applying conditioner to the areas where the hair extensions are attached, as this may loosen the attachment and could make them slide. Conditioner applied onto the tip or weft of the extensions might cause them to soften and could make the hair start shedding.